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Transactional versus. relational NPS®: Which ought to you use?
Transactional versus. relational NPS®: Which ought to you use? seven min see Online Promoter Get (NPS) are an old metric within the customer experience applications. But do you realize you can pertain NPS studies in almost any suggests, together with a love metric otherwise transactional views? What is actually NPS? First established in 2003 by […]